Pain Point #1: “Everyone wants social proof. No one wants to be the first customer who provides it.” - “When we reached out to small companies, they asked why we did not already have a big customer. When we reached out to big companies, they asked why we did not already have a few more customers… Everyone wants social proof. No one wants to be the first customer who provides it.” (Post 16) - “I keep hearing that the hardest part of any B2B startup is getting the very first paying customer.” (Post 8) - “We’re launching soon… Curious to know your experience with onboarding your first customer.” (Post 9) - “What method have you used to find beta testers that are not friends or family…?” (Post 19) - “Launched, got paid customers, but nowhere near enough to make it worthwhile, next steps?” (Post 5) Opportunity: The Pilot Bond—Guaranteed-Logo, De-Risked Pilots-as-a-Service - You underwrite and run the first 2–3 design partner pilots for early B2B SaaS. Deliverables guaranteed: live deployment, reference call, and logo usage rights within 30–45 days—or money back. - What’s new/controversial: You compensate pilot customers (cash/stipend or platform credits) and pre-negotiate a standard DPA/procurement “fast lane” so startups can skip the death-loop of “come back when you have references.” - Price: $12k per guaranteed reference logo or 10% of first-year ACV per logo (whichever is higher). Bundled 3-logo package at $30k. First 10 Customers: - Founder/CEO at seed–Series A B2B SaaS with ACV $10k–$100k, selling to mid-market (50–1,000 employees). - Head of Sales or RevOps at B2B SaaS (5–30 person GTM teams) struggling to open first vertical. - Founder-led service → SaaS transitions (agencies turning productized) needing first 3 logos. - VC Platform/Acceleration Directors looking to help portfolio companies land first customers quickly. MVP in 48 Hours: - Webflow landing page + clear “3 logos in 30–45 days or refund” guarantee + Typeform intake. - Airtable CRM of “pilot-friendly” buyers (start with your network + LinkedIn Sales Navigator + community DMs). - Notion template packet: standard DPA, InfoSec one-pager, reference-call terms, and a 4-week pilot plan. - Calendly to book discovery; you manually recruit 5–10 pilot customers via targeted outreach; pay stipends from startup fee; manage pilots in Slack/Zoom. Justification: - Demand: Multiple founders explicitly stuck on first customers/pilots and beta testers (Posts 16, 8, 9, 19, 5). Raw quotes above. - ROI: Compresses 3–6 months of sales/pilot work into 30–45 days; 1–3 reference logos can increase close rates 20–40% and unlock procurement faster; worth $30k+ to avoid runway death. - Scalable: Standardized legal packet, repeatable pilot playbooks by vertical, network effects on the buyer side (a roster of “pilot-friendly” companies). Add contractors to run concurrent pilots; expands to $1M+ with packages (e.g., 30 startups/year x $30k). - Purple Cow/Controversial: Paying to secure social proof (and guaranteeing logos) is taboo but brutally effective. It productizes what warm networks and top accelerators gatekeep. --- Pain Point #2: “I want to do ‘pay if you close’ growth—but I can’t verify outcomes or structure it” Raw quotes proving pain: - “They thought that was too expensive and dropped me… I want to offer them a ‘pay if you close’ deal… I would take on all the risk… I’m not sure how to structure the deal since I don’t know their margins and I can’t predict CAC.” (Post 38) - “Facebook is sending a lot of bot traffic to websites… Don’t trust Facebook ads manager data blindly.” (Post 61) Opportunity: CloseSplit (Revenue-share growth contracts with verified outcomes) - What it is: A “proof-of-outcome” layer for agencies/contractors. Standardized revenue-share contracts, escrow, and automated verification by linking: call transcripts (CallRail), CRM pipeline events (HubSpot/Pipedrive), invoices/paid deposits (Stripe/QuickBooks), or bank deposits (Plaid). Payouts trigger only when a job is actually booked/paid. - Why it wins now: Agencies want risk-reversal offers; SMBs don’t trust ad manager data. This turns “trust me” into “funds are released when money hits.” - Pricing: Platform fee 5% of revenue-shared payouts + $199/month per client connection. Optional white-glove setup $999. First 10 Customers: - Owners of home services marketing agencies (renovation, roofing, HVAC, landscaping) - Growth leads at multi-location franchises (dental, medspa, plumbing) - Fractional CMOs running paid acquisition for SMBs that churn on “expensive” ads - Lead-gen marketplaces wanting transparent, pay-on-close delivery to merchants MVP in 48 Hours: - Stripe Connect for revenue-share payouts + simple escrow rules - Plaid sandbox to simulate verified deposits; CallRail/HubSpot webhook to ingest events - Whisper/AssemblyAI to transcribe calls; simple keyword heuristics (“deposit,” “booked,” “scheduled”) to mark “closed” - Google Sheets ledger + Bubble/Glide front-end dashboard - Webflow landing + DocuSign templates for standard revenue-share contracts Justification: - Demand: Direct ask to structure “pay if you close” + systemic distrust of Ads Manager data and bot traffic. - ROI: Agencies retain longer (risk reversal); SMBs only pay when cash lands. One closed $8k kitchen job at 10% rev-share = $800 payout; platform earns 5% ($40) + SaaS fee. - Scalable: The product is integrations + templates + rules. Once integrations exist, every agency/SMB vertical is copy/paste. - Purple Cow/Controversial: “Connect your bank and call recordings so we only pay on verified money” is shocking—yet perfectly aligned incentives in a bot-infested, attribution-broken world. --- Pain Point #3: "Manual inventory tracking with weekly physical counts (very time-consuming)… No real-time stock visibility… Lot numbers must appear on customer invoices… How to get lot# information onto QuickBooks invoices?" (Frozen food manufacturer; QBO + barcode + lot/expiry; $300–600/mo budget) Opportunity: LotLink — a QBO-native micro-ERP for small food manufacturers that adds real-time lot/expiry tracking, mobile barcode scanning, FIFO lot selection, and prints lot numbers onto QBO invoices. Includes a lightweight SPS Commerce EDI connector without forcing a full ERP rip-and-replace. First 10 Customers: - Operations/Plant Manager at frozen or chilled CPG producers (5–30 employees) using QuickBooks Online - Owner of USDA/FDA-inspected commissary kitchens (frozen appetizers, baked goods, meal prep) - Warehouse/Inventory Manager at specialty food brands selling into retail/wholesale - Controller/Head of Finance at <$10M revenue CPG companies consolidating QBO + inventory - Food Safety/QA Manager who must trace lots/expiry for recalls and audits MVP in 48 Hours: - Airtable (or Google Sheets) as lot/expiry master + inventory ledger - Jotform (or Glide) mobile app with phone camera barcode scan to receive/ship lots - Zapier to sync on-hand counts with QBO items and to inject lot numbers into a custom invoice PDF (GDocs template) sent via QBO - Simple FIFO picker screen (Airtable interface) that forces lot selection at scan-out - Pilot with 1–2 SKUs and preprinted barcodes; run live for one shipping day Justification: - Demand: Exact quotes show repeated, urgent needs: “Manual inventory tracking… No real-time stock visibility,” “Lot numbers must appear on customer invoices,” “Real-time integration with QuickBooks Online,” “When scanning OUT: should deduct from specific lot# (FIFO preferred).” Multiple adjacent posts amplify it (sampling/spec errors in apparel 53–57; electronics compliance 55) — small producers drowning in ops detail without ERP budgets. - ROI: Eliminates weekly physical counts (4–10 hours/week), prevents mis-picks/expired shipments (chargebacks), and unlocks retail (EDI) without $50–200k ERP. At $399–$599/mo + $1,500 onboarding, 1 avoided spoilage or 1 regained retailer PO pays for months. - Scalable: QBO-first, vertical workflows (frozen, bakery, beverage) = repeatable templates; smartphone scanning (no hardware lock-in); app store listing in QBO ecosystem; add-ons (SPS EDI, GS1 labels) as upsells. 500 accounts at $500 MRR = $250k MRR. - Purple Cow/Controversial: “ERP power, QBO price” + lot numbers printed directly on QBO invoices (most QBO add-ons can’t). Bold pledge: “Trace any case to a lot in 30 seconds from your phone.” Anti-ERP stance resonates with small plants.