Pain Point #1: “I had a horrible incident recently where I promised an intro to someone into my connections and they had to follow up with me only for me to realise I never did. I find myself constantly forgetting important follow ups or losing context about imp past conversations. What's your system or any other tools you could point me towards except notion or hubspot?” Opportunity: WarmIntro OS — a founder-focused “backchannel” copilot that: - Captures promises-to-intro from your email/calendar/transcripts and schedules double-opt-in intros automatically. - Surfaces the best warm path to targets (who knows whom) instead of dead-end CEO DMs. - Bakes in reciprocity: one-click intro bounties (cash via Stripe) or micro-advisor grants (0.05%–0.25% using FAST-style docs) so introducers are compensated without awkward negotiation. First 10 Customers: - Seed–Series A founders actively fundraising or selling into mid-market/enterprise - Heads of BizDev/GTM at B2B SaaS (10–50 employees) - VC associates/angel syndicate leads coordinating lots of intros - Agency owners doing outbound for B2B clients MVP in 48 Hours: - Webflow landing + video demo + Stripe checkout - Gmail “forward-to” alias: users forward threads promising intros; behind the scenes, you use GPT-4o to draft double-opt-in intro emails and reminders, return drafts within 2 hours - Airtable CRM + Zapier to track commitments, dates, status; weekly “what you owe whom” digest - Typeform “bounty” flow: set $ or equity micro-grant for an intro; payouts via Stripe Connect; equity via pre-baked FAST templates handled manually Justification: - Demand: - “I had a horrible incident… promised an intro… I never did… constantly forgetting important follow ups…” - “They wanted me to introduce them to prospects… they failed to offer me anything in return… I’m putting my name and reputation on the line…” - “If they are a CEO, stop sending LinkedIn DMs. It doesn't work… your cold dm is getting buried.” - ROI: One saved investor/customer intro easily covers months of fees. If ACV = $20k and close rate on warm intros is 3–5x cold, even one additional closed deal or rescued relationship pays back 100x. Prevents reputational hits that kill raises. - Scalable: Pure SaaS + light concierge; expand from founders to recruiters, corp dev, BD teams; network effects as “who-knows-whom” graph grows. Add Chrome extension later. - Purple Cow/Controversial: Cash/equity “intro bounties” formalize what’s usually murky. Opinionated: ban cold DMs to CEOs; route only via warm paths. Automatic “promise detection” from meeting notes is a very 2025 AI-native wedge. --- Pain Point #2: “every now and then the connection hiccups just long enough to freeze our POS. It’s not constant, but when it happens during a rush it’s brutal.” Opportunity: “Always-On Payments” — a drop‑in 5G multi‑carrier failover + offline-queueing payments layer that sits beside your existing POS. If the internet blips, it auto-falls back to: - 5G dual‑eSIM router (multi-carrier) + optional Starlink Mini pairing - Instant SMS/QR “Tap to Pay” link that processes via customer phone - True offline-auth queue with risk underwriting: we guarantee approvals or eat the chargeback on queued transactions under a set limit Pricing: $299 hardware + $149/month/location (includes dual carriers’ data pool) or $0 hardware on 24‑mo term. First 10 Customers: - Owners/ops managers at QSRs and coffee chains (3–20 locations) - “High-velocity” counter retail: bottle shops, bakeries, delis - Event-heavy retailers/pop-ups relying on Square/Stripe Terminal - Clinics/urgent cares with POS + front-desk card terminals MVP in 48 Hours: - Webflow landing + Calendly for installs - Provision a Peplink/GL-X750 dual‑SIM router with 2 eSIM plans (US Mobile + T‑Mobile MVNO) and set WAN failover - Configure Stripe Payment Links + Tap to Pay on iPhone + Twilio SMS as “instant fallback” when POS lags - Add Square/Stripe Terminal “offline mode” and written SOP: if latency >800ms, trigger SMS/QR fallback - Do first 5 installs manually; track “saved” transactions and downtime minutes Justification: - Demand: Two separate posts probe this exact pain (Post 7 and Post 58). Direct quote: “freeze our POS… during a rush it’s brutal.” - ROI: A shop doing $1,500/day, losing 10 minutes of checkout per day at 3 customers/minute → 30 lost customers × $12 AOV = $360/day. $149/mo pays back in <1 shift. - Scalable: Standardized router config + remote MDM; nationwide MVNO eSIMs; low-touch SOP. Expand via ISV/VAR partnerships with Square/Stripe/Helcim resellers. - Purple Cow/Controversial: We underwrite offline approvals for small ticket sizes and eat related chargebacks up to a limit. “Freeze-proof checkout” with a hard SLA is a bold, rare promise in SMB land. --- Pain Point #3: “we incur heavy processing fees… it’s coming to like 5.4% for us to process cards!” (manual keyed, card‑not‑present) Opportunity: FeeSlasher for Card‑Not‑Present — a pay-by-text checkout that auto-routes to the cheapest compliant rail: - Default: Pay‑by‑Bank (RTP/FedNow/ACH with Plaid or Stripe Financial Connections) with 1% customer discount incentive - If card is used: auto-populate Level 2/3 data for interchange optimization even on virtual terminal - Optional compliant surcharge or cash-discount model per state rules - Tokenize card on first job; future charges via secure link (not manual key) Guarantee: Drop effective fees below 2.2% in 30 days or don’t pay. Pricing: $99/month + 0.3% on processed volume via our links; no fee on ACH. First 10 Customers: - Field-service firms invoicing after work: HVAC, plumbing, electrical, garage doors - Professional services billing remotely: small agencies, IT/MSPs, bookkeeping - Delivery/installation businesses taking phone payments - Home-cleaning/franchise operators with card-on-file needs MVP in 48 Hours: - Spin up Stripe + GoCardless or Stripe ACH; enable Financial Connections - Create branded Stripe Payment Links with bank transfer enabled; Twilio SMS automation sending pay links for open invoices - Add Level 2 fields (tax, zip, invoice ID) by default; for Level 3, pilot with a single gateway that supports it (e.g., MerchantE/Elavon via NMI) for select clients; do it manually first - Start with a 1% “pay-by-bank” discount line item; measure adoption and effective rate drop Justification: - Demand: “5.4%… manual entries” is bleeding margin; tons of service SMBs have the same problem when not face-to-face. - ROI: Shift 40–60% of payments to ACH at ~0.5% net and optimize remaining card volume to shave 60–120 bps. On $100k/mo volume, that’s $1,500–$3,500 saved monthly. - Scalable: Light integration (links + SMS); repeatable vertical playbooks; channel via processors/ISOs and home‑services CRMs. - Purple Cow/Controversial: We promise an “effective rate” target and structure fees around savings. Many processors hide behind blended rates; we attack the problem with routing, incentives, and interchange data enrichment — then put a guarantee on it.