Pain Point #1: “We discovered users were pasting pitch decks instead of short descriptions… Someone typed their input in Spanish and got bizarre analysis… Our scoring logic gave ‘high potential’ ratings to joke ideas… One founder asked why their ‘idea rank’ changed daily… model weights were shifting as we updated the prompt chain… completely invisible from their side.” (Post 9) Opportunity: Ship an AI Reliability Kit (SDK + gateway) that wraps any LLM call with guardrails, auto-detection, and a user-visible “what changed” audit trail. Features: - Input firewall: language detection, length/format checks, PII scrubbing, sarcasm/tonality detector before prompts run. - Output contracts: JSON schema validation, uncertainty flags, “don’t know” fallback. - Drift shield: version-pin prompts/models, diff every prompt/model change, and surface a customer-facing Change Log so rankings/scores don’t “mysteriously” move. - Multilingual autoswitch: route non-English to appropriate model or translate first. - One-line drop-in gateway for OpenAI/Anthropic/Vertex, priced at $99–$499/mo + $0.20–$0.60 per 1k guarded calls. First 10 Customers: - Head of Product at seed–Series A AI SaaS with 10–100 employees. - CTO at B2B analytics/copilot startups in regulated sectors (fintech/health/HR). - PM/Eng Lead at startups building agentic features (scoring/ranking/automation). - Founder of AI evaluation tools struggling with hallucinations/drift in production. MVP in 48 Hours: - Cloudflare Workers API gateway that proxies LLM calls; injects middleware for language detection (fasttext/CLD3), length limits, JSON schema validation (ajv), and logs prompt/model versions to a Supabase/Airtable table. - Simple dashboard in Retool: request logs, failures, and a user-facing “Model & Prompt Change Log” page you can iframe into customers’ apps. - Add two detectors (language + sarcasm via small classifier) and one output schema validator; publish an NPM Python/JS snippet to swap openai.chat.completions with your client. - Recruit 3 design partners from r/startups posts like #9; instrument their top 3 prompts and show a 1-week reduction in incidents. Justification: - Demand: Direct pain from Post 9: “multilingual inputs… never handled,” “scoring logic… mistook sarcasm,” “idea rank changed daily… invisible.” Multiple issues are reliability/observability gaps, not “build more features.” - ROI: Cut support/debug time 50–80% by catching bad inputs pre-prompt and pinning/diffing prompts/models. Prevent one visible scoring screw-up that loses a logo (easily $10k–$100k saved). Faster audits reduces sales cycle friction for enterprise deals. - Scalable: SDK/gateway usage scales with API calls. Horizontal across every AI SaaS. Low variable cost beyond logging and lightweight checks. Self-serve pricing plus BYO cloud keeps infra lean. - Purple Cow/Controversial: A customer-facing AI Change Log is rare and a trust moat. Many teams hide prompt/model changes; you make it a feature. Sarcasm/language “firewall” before prompts is a sharp wedge others gloss over. --- Pain Point #2: “We sell something worth $50 and the client ends up paying almost 100% tax when you add up shit like the ‘broker fee’ that UPS adds… I can’t even accurately quote clients for shipments because suddenly they’ll get hit with an unexpected charge… I’ve wasted hours on the phone with UPS Mumbai Team.” Opportunity: LandedLock — DDP-as-a-Service with a Broker-Fee Shield. A Shopify/Woo plugin that shows guaranteed total landed cost (duties, VAT, brokerage, disbursement) at checkout, pre-pays customs, and caps/covers surprise broker add-ons so buyers never see mystery bills. It auto-picks the carrier route with the lowest friction fees, optimizes HS codes, checks FTA eligibility, and emails a “no surprises” receipt to the buyer. If actual fees exceed the quote by >$2, LandedLock pays the difference. Pricing: $49/month + 1.5% of landed cost + $2/shipment. First 10 Customers: - Ecom Ops Managers at US Shopify stores shipping low–mid AOV goods to Canada/EU/LatAm ($30–$150 items) - Founders of niche DTC brands with 10–200 international orders/month (apparel, accessories, supplements, hobby parts) - 3PL account managers serving small brands needing cross-border predictability - Marketplace coordinators selling into Canada/EU who currently use UPS/FedEx/DHL with frequent customer duty complaints MVP in 48 Hours: - Webflow landing page + Shopify ScriptTag that posts cart value + ship-to country + HS code to your backend (Airtable) - Manual landed-cost quotes using Zonos/Easyship calculators + broker rate tables; return a guaranteed figure via webhook to show at checkout - Fulfill first 20 pilot orders manually via Easyship/DHL DDP; eat any overage to honor the guarantee - Shared Google Sheet: quote vs actual, variance tracking; Stripe for usage billing Justification: - Demand: Raw frustration: “100% tax… broker fee… can’t accurately quote… wasted hours with UPS.” This is a today-only pain—tariffs, broker fees, and carrier surcharges are volatile in 2025. - ROI: Intl cart conversion lifts 10–30% when duty is transparent; fewer cancellations/refunds; fewer “angry ticket” hours. On $10k/mo intl sales, a 15% conversion lift = +$1.5k gross/mo. - Scalable: Start with US→CA/EU HS codes that dominate SMB catalogs; expand by country/vertical; negotiate broker/courier bulk fees; API the quoting; margins improve with volume. - Purple Cow/Controversial: A “Broker-Fee Shield” guarantee. You’re arbitraging carrier/broker unpredictability and taking on pricing risk—exactly what merchants will pay for because no one else will stand behind a number. --- Pain Point #3: “There’s now a spam folder for texts… Inbox filtering is getting more aggressive… Link tracking is getting neutered.” (Post 13) Opportunity: iOS/RCS SMS Deliverability Switchboard for DTC. A plug-in that sits between your ESP (Postscript/Attentive/Klaviyo SMS) and your list to: - auto-generate tap-to-text opt-ins for “known sender” status + 1-tap “save our number” vCards - rewrite links into first‑party branded short links with UTM preservation that avoid Apple’s tracking flags - content-score every outgoing SMS for Apple/Carrier filters (tone, frequency, timing) and route high‑risk sends to safer channels (RCS, email, IG DM) in real time - RCS creative builder for “iMessage-like” rich promos (buttons, media) with fallbacks for non-RCS devices Pricing: $2,500 setup + $500–$2,000/month (tiered by list size) + $0.002 per message scanned. 30‑day deliverability lift or money-back guarantee. First 10 Customers: - Head of Lifecycle/CRM at Shopify Plus beauty, apparel, and CPG brands with 50k–500k SMS subscribers - Retention Lead at DTC brands using Postscript/Attentive who saw recent deliverability dips - Performance Director at eCommerce agencies offering email/SMS retainers - VP Marketing at marketplace sellers transitioning from email to SMS/RCS MVP in 48 Hours: - Webflow landing page with 3 outcomes promised: higher inbox placement, safe tracking, RCS previews - Build a branded-link redirector (Cloudflare Workers + Short.io) that strips risky params and preserves UTMs - Spin up tap-to-text flows (sms:// links) + auto vCard download pages; add “save contact” step to a sample welcome flow - Create a content risk-scoring script (OpenAI API) to flag spammy wording/frequency; run on a CSV of past campaigns - Pilot with 1 Shopify brand: A/B a campaign this week (standard vs. your switchboard) and show deliverability and revenue lift Justification: - Demand: “There’s now a spam folder for texts… Inbox filtering is getting more aggressive… Link tracking is getting neutered.” (Post 13). Also: “what tools… actually bring clients or visitors back?” (Post 52) shows urgency around retention that SMS used to fill. - ROI: Recover even 5% of filtered sends on a 100k list at $0.20 EPC = ~$1,000 per blast reclaimed. Two campaigns pay your monthly fee. - Scalable: One integration layer + templates per ESP; no services bottleneck. Expand modules (RCS creatives, predictive send time) to upsell. - Purple Cow/Controversial: You weaponize “tap-to-text known sender” and first‑party links to surf Apple’s new rules instead of fighting them. While others blame iOS, you restore reach now.